Terminal Transaction Report

Overview

The Terminal Transaction Report provides a consolidated overview of financial activity across all payment terminals associated with your merchant account. It aggregates data for net purchases, tips, surcharges, refunds, and cashouts, which can assist in reconciling daily sales, monitoring terminal performance, and identifying discrepancies.

How to Access the Report

To access the Terminal Transaction Report:

  1. Navigate to the Transactions page from the vertical navigation menu on the left.
  2. Click the Terminal Reporting button in top right corner of the page.
  3. By default, the report will display data for All Merchant IDs for Today.

Filtering and Customisation

To refine your view, use the filters at the top of the report to select specific merchant facilities or custom date ranges.

  1. The merchant facility filter allows you to view data for a specific location or merchant ID/facility.

    Drop down list of available merchant facilities
    • Date Range: Select a custom start and end date to review performance over a specific week, month, or billing cycle.
    • The Custom filter allows you to select a specific date or date range to to see in a Terminal Transaction Report.
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    The date and time range is limited to a maximum of three days. The range must be within the last 32 days.

  2. To apply the Custom date time range filter, click Apply. The report will refresh to show data for the selected date range.

Custom date range for terminal reporting

Understanding the Data

The report generates an aggregated view of totals, broken down by individual Merchant Facilities. Within each facility, you can view specific metrics for every active terminal:

  • Terminal: The unique identifier/name of the hardware grouped by merchant ID/merchant facility.
  • Net Purchase: Total sales minus any refunds.
  • Tip: Total gratuities collected through the terminal.
  • Surcharge: Surcharge value applied to transactions.
  • Refund: Total value of refunded transactions.
  • Cashout: Total amount of cash-out transactions processed (if applicable).
  • Transaction Total: The final sum of all activity for that terminal.
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This report is generated directly from your Transaction > Listing data. If a transaction appears in your main list, it is factored into these totals.



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This information is a general statement for information purposes only and should only be used as a guide. While all care has been taken in preparation of this document, no member of the Westpac Group, nor any of their employees or directors gives any warranty of accuracy or reliability nor accepts any liability in any other way, including by reason of negligence for any errors or omissions contained herein, to the extent permitted by law. Unless otherwise specified, the products and services described are available only in Australia.

© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.